Amazon's Work from Home Support: Essential Equipment for Maximum Productivity

Amazon’s Work from Home Support: Essential Equipment for Maximum Productivity

The COVID-19 pandemic has transformed the way we work. Companies worldwide have had to quickly pivot, adopting work from home policies to keep employees safe while maintaining productivity. Amazon, one of the world’s largest online retailers, is no exception. The company has provided its employees with essential equipment to enable them to work from home with maximum productivity and efficiency. In this article, we will discuss in detail what equipment Amazon sends to its employees when they work from home. We will highlight the importance of this equipment and how it helps employees maintain their performance levels while working remotely. From computers and laptops to accessories and stable internet connectivity, we will cover everything you need to know to understand how Amazon supports its workforce while enabling them to work from home.

Amazon recognizes that for employees to work remotely effectively, they require access to the tools and software they previously used when working from the office. Amazon sends quality laptops to their employees, so they have reliable technology at their home workspace. For most employees, Amazon provides pre-configured computers or laptops with the necessary software, and security features to allow secure access to the company network. Employees can also use their personal computers to access Amazon’s network, as long as those computers meet the minimum requirements outlined by the company.

Amazon believes that providing quality laptops to their employees is crucial for the success of working from home. Thus, employees are given access to devices that are optimized for remote work and business use. These devices come pre-configured with software and security features, including a Virtual Private Network (VPN) that allows them to securely access Amazon’s network. Amazon uses a combination of devices from well-known brands such as Lenovo, HP, and Dell to ensure employees receive efficient, reliable technology.

If an employee prefers to use their own personal computer or laptop to work from home, Amazon provides guidelines for the minimum hardware and software requirements. The employee’s personal computer must have a webcam and microphone to allow for virtual meetings and communication with team members. Additionally, employees must install security software on their personal devices to help protect Amazon’s network from cyber threats.

In summary, Amazon provides their employees with quality laptops and pre-configured computers to work from home, along with guidelines for the minimum hardware and software requirements for personal devices. The company uses devices from well-known brands and takes security precautions to protect their network from potential cyber threats.

Will Amazon give you a computer to work from home?

Amazon may provide a computer to work from home but it depends on the position you are applying for. Some positions require you to have your own computer and equipment while others may provide equipment such as a computer, headset and internet access. It is best to check the job listing on Amazon’s website or contact their HR department for more information.


  • Amazon provides their employees with various accessories to support their work from home experience.
  • Some of the essential accessories that employees receive include headsets, webcams, and ergonomic chairs.
  • Amazon provides other accessories based on individual department needs, such as a scanner or dual monitors.

Amazon believes that it’s important for their remote employees to feel as though they are still part of the office. As such, they provide additional items for employees to improve their workspace and keep them comfortable. Alongside laptops and computers, employees can also request work-related accessories based on their specific job requirements. For example, Amazon sends necessary equipment and accessories such as webcams which allow for regular video conferencing, and ergonomic chairs, which promote good posture. The table below is an example of some of the additional accessories that Amazon may offer its employees based on their job roles.

Accessories IT Department Customer Service Department Sales Department
Wireless Mouse Yes Yes Yes
Phone Headset Yes Yes Yes
Scanner Yes No No
Dual Monitors Yes No Yes

Amazon’s goal is to provide their employees with a work environment that makes them comfortable, happy, and promotes productivity. By providing the necessary equipment, Amazon ensures that their employees can work to the best of their abilities.

What does Amazon give to employees?

Amazon provides a range of benefits to their employees. Here are some of them:

  • Health insurance
  • 401(k) plan with company match
  • Paid parental leave
  • Paid time off and holidays
  • Tuition reimbursement
  • Discounts on Amazon products and services
  • Career development opportunities and training programs

Additionally, Amazon has invested in company-specific programs and initiatives to support employee mental health and well-being. For instance, they offer free 24/7 mental health counseling and resources through their Employee Assistance Program.

Employees can access further information and manage their benefits through the Amazon A-to-Z employee portal.

What equipment does Amazon send to work from home?

When it comes to working remotely for Amazon, there are some essential equipment and tools that employees require. Amazon provides their employees with the necessary equipment to support their job functions and work remotely.

Laptop or desktop computer: Amazon sends their employees either a laptop or desktop computer based on their job requirements and the availability of equipment.

Monitor: Along with the laptop or desktop computer, Amazon also sends their employees a monitor to easily see and manage their work tasks.

Keyboard and mouse: To facilitate easy typing and navigation, Amazon provides their employees a keyboard and mouse set.

Headset: Communication is an essential part of remote work. Amazon sends a headset so that employees can smoothly communicate with their colleagues or customers.

Webcam: Employees may need to attend video conferences or meetings. Amazon provides their employees with a webcam to ensure proper communication and collaboration.

All of the necessary equipment, including a laptop or desktop computer, monitor, keyboard and mouse set, headset, and webcam, are sent to the employee’s location by Amazon. Employees are required to follow the instructions carefully to set up the equipment properly.

In addition to the hardware, Amazon also sends their employees some essential software and tools, such as Microsoft Office Suite which includes Word, Excel, and PowerPoint, and collaboration tools such as Skype, Microsoft Teams, and Zoom.

It is essential to note that Amazon may have specific requirements for the equipment based on the job function. Therefore, employees should be in contact with their supervisors to receive the appropriate tools and equipment.

How does Amazon support their employees?

Amazon offers various benefits and support to their employees. Some of the support includes:

  • Healthcare benefits for full-time employees, including medical, dental, and vision coverage
  • Paid time off and holidays for eligible employees
  • 401(k) retirement savings plan and employee stock purchase plan
  • Maternity and parental leave for eligible employees
  • Career Choice program that pre-pays 95% of tuition for courses related to in-demand fields
  • Free counseling and mental health support services through Employee Assistance Program
  • Opportunities for career growth and development within the company

Amazon also prioritizes employee safety by implementing measures such as social distancing, regular sanitation, and providing personal protective equipment. They have provided additional support during the COVID-19 pandemic, including increasing pay for hourly employees and adding extra flexibility with sick leave. Employees can access these benefits and support information through the Amazon benefits website.


In conclusion, Amazon has made impressive efforts to ensure that their employees have access to the necessary equipment to perform their work tasks even while working from home. From laptops and chairs to internet connectivity, Amazon has provided their employees with reliable solutions that help to maintain productivity. By providing these resources, Amazon is helping their employees work in a comfortable and ergonomic environment while keeping them safe during the COVID-19 pandemic. It’s delightful to see that a company as massive as Amazon is taking care of its employees’ needs even when working from home. This proactive approach has enhanced Amazon’s reputation as a responsible employer that prioritizes the safety and well-being of their employees. It’s likely that this move will be beneficial to Amazon in the long run, as happy and satisfied employees can go a long way in driving the company’s growth and success.